Vegetarian World Foods is not only committed to bringing the best food available to your doorsteps, we are also committed to provide a great experience in your online shopping with us. With that in mind, we have created this page to answer all your queries about us.
New to us? Register an account with us here: Register – VegetarianWorldFoods and start earning VegePoints
About Vegetarian World Foods
- What is the History
- How can I contact Vegetarian World Foods and where is it located?
- What are the operating hours of the warehouse
- Mon – Fri : 8am to 5pm
- Sat: 8am to 12pm
- We are closed on Sun and public holidays
- Walk-In Services is halt/suspended during Covid-19 for safe distancing reasons
About Ordering
To serve you better, you can find the various categories on the top menu as well as the bar on the left. You could also search for your preferred item on the Search bar on the top right corner.
To view all products, you may click on “All Vegetarian Products产品“on the top menu or the left bar. You will then view all products on top, which you have a choice of 12, 16 or 32 items per page. Below the page are products sorted according to main categories. You can also choose to click on “See all” to view all products in that category.
Walk-In Services Halt
Due to the current Covid-19 situation, Walk-In Services are temporary halt. All valued customers are encouraged to make make your purchases online and select either FREE Self-pick up or delivery services. For Self-Pick up, do avoid 11.30am to 1.30pm lunch time. Simply call us 1 day in advance before coming by to collect your priced purchase.
By protecting ourselves, we are doing our humble part to protect you as well. Because we serve island-wide customers, we take responsibilities in our services to you. Seeking your kind understanding.
Placing Orders
To order, simply click on the logo basket below the product’s picture (beside the price). Alternatively, click on the picture, you will see the details of the product and choose the quantity and “Add to Cart”.
Once you have finished shopping, simply click on shopping cart on the top right-hand corner of the page and you will be directed to cart page.
Walk-In Service [Temporary Halt]
Please call before visiting to ensure that store man is around to pick your goods 🙂 . Kindly avoid 11.30am to 1.30pm lunch break. As we do not have show-room facilities, orders will be made via an Ipad on our warehouse. Upon a successful payment, you can collect them items after our storeman has prepared them for you. We would encourage customers to shop at the comfort of their home, and select “Self Pick Up” for a more efficient experience.
Rewards & VegePoints – as simple as 1-2-3
Vegepoints can be allocated to you only when you sign up. You get to accumulate a 7 Vegepoints the moment you sign up with us as our registered customer.
You get to redeem your points with min. $60 purchase, and every 20 Vegepoints = $1 discount.
So how do you earn the Vegepoints?
Every $12 purchase will earn you 3 Vegepoints (that’s why it’s 1-2-3)
You get to earn Vegepoints when
- You share an item on Facebook = 3 Vegepoints
- You like an item on our page = 1 Vegepoint
- Do a product review = 1 Vegepoint
- Refer a friend and your friend made the first purchase = 5 Vegepoints (and 1 Vegepoint when your friend signs up)
- Purchase $200 and above and you get additional 10 Vegepoints when you first become our Premium Customer
You will be able to enter the number of VegePoints you wish to claim, or use all your available points by checking on the box shown below, and click “Apply Point” to take effect. Click on “Proceed to Checkout” to the next step.
Premium Customersget to enjoy special rates for selected products all the time. Become our Premium Customer FOR LIFE by making ONE purchase of $200.00 and above, with no registration or annual fee.
We would like to thank you for your support by offering special price for some of the products under Deal of the Week. Do keep out for them!
About Product Delivery
We would provide free delivery for every $60 purchase. Should the order fall below $60, a delivery charge of $10 will be incurred.
We have our own fleet of delivery team and we strive to deliver the goods to you within 2 – 5 working days. Our delivery timing is between 11am to 5pm, Mondays to Saturdays. We do not deliver on Sundays and public holidays.
Returns & Replacement
We would apologize if there is any product that you requested not delivered or wrongly delivered. We are committed to replace the product on the earliest available delivery slot. Should there be any defects in the product, please contact us within 2 working days for an exchange and we would work on doing a replacement as soon as possible.
Payments & Pricing
Orders made on VegetarianWorldFoods.com can only be paid via PayNow, Visa, Master, AliPay. We do not accept cash on delivery.
Customer Feedback
Yes we value your feedback. Please let us know your thoughts on our Contact us page